Thursday, June 16, 2016

DD4HW1 Chapters 11 & 13

Chapter 11 Question B

Company

MEMO

To:          Employees
From:      Mr. Boss
Date:      June 16, 2016
Subject:  On Site Inspection

Our professional library location will be getting inspected in the next coming weeks to prepare for the future computers that will be installed. Employees have been asking for these computers and now we have delivered on their requests. 

I am asking you that you please be respectful of the blocked off areas to let the inspection go as smoothly as possible and help the process to not get delayed. This is a very serious issue and I am asking you to please be aware of your surroundings due to liability insurance issues.

We are all looking forward to seeing the final product and I am especially excited to hear back from all of you on your experience with the new computers.

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Chapter 13 Digital Social Media Resume PDF

Shane Ryan
109 King Ranch Road Southlake, TX 76092
Phone: 925-470-0349 E-Mail: shanepryan@me.com


Objective
Seeking a position as a technical sales consultant for enterprise IT software solutions.

Education University of Arizona
! BS Science, Technology, Health and Society 

Experience
University of Arizona Athletics Information Technology Department

! Directly responsible for troubleshooting employees IT problems at hand
!  Resolve IT related issues to PC/MAC hardware and Windows/OSX Software malfunctions
!  Accountable for imaging of new computers, transferring of data, RAM, and hard drive upgrades
!  Tearing down of failing computer hardware and being able to locate, fix, and reassemble
!  On call to fix Wi-Fi, lights, cameras, sound, scanners and other technical issues that arise during Arizona Sporting Events
!  Troubleshoot and repair wide variety of HP and Xerox printers

Skills

!  Coding languages: MIPS, UNIX, C, Java
!  Fluent in Windows and OS X operating systems
!  Tear down and reassemble of PC’s
!  Support and fix an assortment of Windows/OSX related issues
!  Ability to educate end users on all aspects of relevant applications
!  Strong communication and social attributes
!  Mentor for incoming employees
!  Superb Time Management (Average of 30 hour work week and full time student for four years)
!  Seamlessly collaborated with hundreds of employees over a four year period
!  Proven performance in a high pressure environment 

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